StarPaw — Support

Last updated: July 20, 2026

Need help, found a bug, or have feedback on StarPaw? We'd love to hear from you.

Contact us directly:

brixtimsupport@gmail.com

We aim to respond to all messages within a few business days.

Frequently Asked Questions

Do I need an account to play?

No. StarPaw works right away — no sign-in, no account, nothing to set up.

Where is my best score saved?

Your best score is saved locally on your device only. It isn't backed up to any account or server, so it will reset if you delete and reinstall the app.

Can I turn off the music?

Yes — tap the speaker icon in the bottom-left corner of the game screen at any time to mute or unmute.

How do the controls work?

Hold the top half of the screen to rise, hold the bottom half to fall. Release to hold your current height. There's no momentum involved — response is immediate.

How do outfit unlocks work?

Your ship and pilot unlock new looks automatically as your score climbs during a run. Unlocks are more frequent early on and become rarer at very high scores.

I found a bug — how do I report it?

Email us at brixtimsupport@gmail.com with a short description of what happened and, if possible, roughly what your score was when it occurred. Screenshots or screen recordings help a lot.

Do you have a privacy policy?

Yes — you can find it here: StarPaw Privacy Policy (update this link once both pages are hosted at their final URLs).

Note for the developer: host this alongside the privacy policy at a public URL and paste that link into App Store Connect's "Support URL" field — it's a required field, and Apple does check that it resolves to a real, working page before approving submissions. Fix the relative link to the privacy policy above once both are live so it actually resolves.